Agriculture & Construction Equipment

The only full liner provider for product information and after sales

We are a unique point of reference in this sector due to the complete range of services we offer and our continuous development of software technologies. The synergy among the Group’s companies allows us to serve as a full liner provider for product information for after sales. We design and manage a transparent, integrated process for the creation and distribution of technical information needed for the dealership, the technical assistance network and end customers, even during cyclical or peak production periods.

Focus
Solutions and Technologies

With STAR you will have a single-source supplier that concentrates the necessary competencies into a single hub in order to serve your after sales and product support departments. Our approach is aimed at the complete management of the technical information process and is focused on deliverables for the dealership and end customer.
Our strength with regards to information is the complete integration of authoring technologies and work flow management systems for the entire process from translation to printing. GRIPS, CLM and MySTAR Print enable the customer to control the whole production process for technical documentation. Our software tools come with the technical and managerial competencies of our writers and project managers.
In the area of parts and service, we have developed management systems for the spare parts catalogs for many customers in the industry. Our technical illustration expertise is integrated with 3D design, which work together to make the creation of spare parts catalogs very efficient.
In the area of parts and service, we have developed management systems for the spare parts catalogs for many customers in the industry. Our technical illustration expertise is integrated with 3D design, which work together to make the creation of spare parts catalogs very efficient.
In the area of technical training, we have a dedicated team of specialists that can work from the workshop, in a classroom or virtually with the support of the competencies and technology of STAR Engineering.

Contact the Sales Office

Agriculture & Construction Equipment customers have chosen the following STAR services:

Agriculture & Construction Equipment customers have chosen the following STAR technologies:

Benefits for Customers

Reliability

STAR is a solid partner of large industrial groups in the industry.

Competency

High-profile technical and managerial expertise in the areas of process engineering, technical authoring and translation, and services for after sales and end customers.

Efficiency

An integrated, simplified and monitored process of creation, translation and publication of product information on various platforms.

Experience

A global provider for the management of technical information related to after sales.

Flexibility

A team of experts in 33 countries that is able to maintain quality and timeliness even during peak production periods.

Saving

Cost reduction through content reuse during the authoring and translation stages and integration of complex processes through a full liner approach.

References